How to Use New Insurance

Below you will find links to written information, forms, and also how to ask a lawyer a question and/or how to get a lawyer to represent you. Some areas of the state have more information than others.  You may wish to look at information from other areas as well as your own.



How to Use Your New Insurance Plan


I signed up, but don’t have health coverage. What should I do?


Contacting Your Health Plan’s Customer Service Phone Number


What You Should Know About Seeing Your Doctor


What to Know About Getting Your Prescription Medications


Getting Emergency Care


What You Should Know about Provider Networks


Appealing Your Insurer's Decision Not To Pay


What Does that Word Mean?




Form for Tennessee Consumer Complaints about Health Insurance



Additional Resources


Volunteer Lawyers Who Will Answer Questions for Free Online



Directory of Legal Aid Attorneys and Other Agencies by County


Still need assistance? Please speak to a librarian at your local library – they may have additional resources to assist you.



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