How to Use New Insurance

Below you will find links to written information, forms, and also how to ask a lawyer a question and/or how to get a lawyer to represent you. Some areas of the state have more information than others.  You may wish to look at information from other areas as well as your own.

 

National

How to Use Your New Insurance Plan

https://www.healthcare.gov/using-your-new-marketplace-coverage/

 

I signed up, but don’t have health coverage. What should I do?

http://enrollmentloop.org/sites/default/files/helpimages/signed-up-but-no-coverage.pdf

 

Contacting Your Health Plan’s Customer Service Phone Number

https://marketplace.cms.gov/outreach-and-education/downloads/c2c-prepare-for-your-visit.pdf

 

What You Should Know About Seeing Your Doctor

http://enrollmentloop.org/sites/default/files/helpimages/seeing-your-doctor.pdf

 

What to Know About Getting Your Prescription Medications

http://enrollmentloop.org/sites/default/files/helpimages/getting-your-prescription-medications.pdf

 

Getting Emergency Care

http://enrollmentloop.org/sites/default/files/helpimages/getting-emergency-care.pdf

 

What You Should Know about Provider Networks

http://enrollmentloop.org/sites/default/files/helpimages/what-you-should-know-provider-networks.pdf

 

Appealing Your Insurer's Decision Not To Pay

http://enrollmentloop.org/sites/default/files/helpimages/appealing-your-insurers-decision-not-to-pay.PDF

 

What Does that Word Mean?

https://www.healthcare.gov/glossary/

 

 

Statewide

Form for Tennessee Consumer Complaints about Health Insurance

https://sbs-tn.naic.org/Lion-Web/servlet/org.naic.sbs.ext.onlineComplaint.OnlineComplaintCtrl?spanishVersion=N

 

 

Additional Resources

LEGAL ADVICE:

Volunteer Lawyers Who Will Answer Questions for Free Online

https://tn.freelegalanswers.org/

 

FIND REPRESENTATION:

Directory of Legal Aid Attorneys and Other Agencies by County

http://www.tals.org/search-help

 

Still need assistance? Please speak to a librarian at your local library – they may have additional resources to assist you.

 

 

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